Great location... Nice rooms. As usual with Punthills, service extremely patchy...but very good vfm overall. Flower Drum is around the corner...and seems to have walk in lunch availability.
Cola_JC
好友出遊
一室房公寓
入住於2023年05月
5.0
超讚
評價於:2023年05月27日
前台服務人員很親切,就在唐人街裡面,地理位置很好,生活機能方便,房間乾淨。有膠囊咖啡機很加分👍🏻
訪客用戶
夫妻/情侶出遊
一室房公寓
入住於2023年06月
4.0
評價於:2023年07月20日
Staff were very helpful, nice and clean room.
Bec143
夫妻/情侶出遊
一臥室公寓
入住於2025年06月
4.0
評價於:2025年06月23日
I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one.
Our one bedroom apartment was spacious, however the hotel is quite run down now.
Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!).
I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone.
The beds were comfortable though!
The location is actually fantastic too, right in the heart of China town and easily walkable to places.
訪客用戶
商務出差
一室房公寓
入住於2025年06月
1.7
評價於:2025年06月16日
Pros: Walking distance to various places. Cons: some other clientele, and the specific staff we dealt with
It was a cheap place, one of the cheapest online. So I didn't have high expectations. But even with the low expectations, this was disappointing overall. Stayed 2 nights out of the 3 and just left before the 3rd night. Didn't even get a refund for the night we didn't stay.
We found blood and a bandaid in/on the pillowcases in the room we were sleeping in, and when we told the guy there, instead of being understanding about it, he constantly tried to frame it as "are you sure these are not your pillowcases, because they're not ours" and counter-argued about the fact that we had brought a dog and didn't pay the $250 dog cleaning fee (despite us following all steps correctly, I don't know why we weren't charged that, but it's a tiny non-shedding dog that didn't make a mess anyway, so they didn't lose anything). I agreed to take time out of the event that I was at to come back to the hotel for an earlier checkout so they can sell the room to someone else, and we can talk about it to resolve it, but despite agreeing about it, he wasn't there, and there was another staff member instead. She suggested we can move to another room, but I had lost all desire to stay with the whole way it was handled and how my time was wasted and unrespected, even though I came back earlier than I usually would (came at an agreed 4pm to give them time to clean it out and sell it. to someone else, instead of the usual ~8-9pm)
Unfortunately, we couldn't amicably resolve it by moving to another punthill location and I was put off by how they handled the whole situation, so we just decided not to stay another night. I didn't even ask for a refund for the night because of the whole argument about "we didn't pay the pet fee, but we'll waive that for you".
I don't need to comment too much on the other reasons we didn't like the hotel, as I understand the hotel cannot completely control the types of clientele they get and it was a cheap place, so obviously set your expectations in line with that knowledge. But they can definitely control how they handle a situation and how they treat customers, especially patient ones.
Gloryne Vincy
商務出差
一室房公寓
入住於2024年08月
4.2
很好
評價於:2024年09月18日
I recently stayed here for business 訂房網站, and I can’t say enough good things! The location is absolutely great for business. The staff were incredibly friendly and went above and beyond to make our stay enjoyable. The rooms were clean and comfortable. I’ll definitely be coming back!
Great location... Nice rooms. As usual with Punthills, service extremely patchy...but very good vfm overall. Flower Drum is around the corner...and seems to have walk in lunch availability.
Cola_JC
好友出遊 一室房公寓
入住於2023年05月
5.0
超讚
評價於:2023年05月27日
前台服務人員很親切,就在唐人街裡面,地理位置很好,生活機能方便,房間乾淨。有膠囊咖啡機很加分👍🏻
訪客用戶
夫妻/情侶出遊 一室房公寓
入住於2023年06月
4.0
評價於:2023年07月20日
Staff were very helpful, nice and clean room.
Bec143
夫妻/情侶出遊 一臥室公寓
入住於2025年06月
4.0
評價於:2025年06月23日
I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one.
Our one bedroom apartment was spacious, however the hotel is quite run down now.
Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!).
I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone.
The beds were comfortable though!
The location is actually fantastic too, right in the heart of China town and easily walkable to places.
訪客用戶
商務出差 一室房公寓
入住於2025年06月
1.7
評價於:2025年06月16日
Pros: Walking distance to various places. Cons: some other clientele, and the specific staff we dealt with
It was a cheap place, one of the cheapest online. So I didn't have high expectations. But even with the low expectations, this was disappointing overall. Stayed 2 nights out of the 3 and just left before the 3rd night. Didn't even get a refund for the night we didn't stay.
We found blood and a bandaid in/on the pillowcases in the room we were sleeping in, and when we told the guy there, instead of being understanding about it, he constantly tried to frame it as "are you sure these are not your pillowcases, because they're not ours" and counter-argued about the fact that we had brought a dog and didn't pay the $250 dog cleaning fee (despite us following all steps correctly, I don't know why we weren't charged that, but it's a tiny non-shedding dog that didn't make a mess anyway, so they didn't lose anything). I agreed to take time out of the event that I was at to come back to the hotel for an earlier checkout so they can sell the room to someone else, and we can talk about it to resolve it, but despite agreeing about it, he wasn't there, and there was another staff member instead. She suggested we can move to another room, but I had lost all desire to stay with the whole way it was handled and how my time was wasted and unrespected, even though I came back earlier than I usually would (came at an agreed 4pm to give them time to clean it out and sell it. to someone else, instead of the usual ~8-9pm)
Unfortunately, we couldn't amicably resolve it by moving to another punthill location and I was put off by how they handled the whole situation, so we just decided not to stay another night. I didn't even ask for a refund for the night because of the whole argument about "we didn't pay the pet fee, but we'll waive that for you".
I don't need to comment too much on the other reasons we didn't like the hotel, as I understand the hotel cannot completely control the types of clientele they get and it was a cheap place, so obviously set your expectations in line with that knowledge. But they can definitely control how they handle a situation and how they treat customers, especially patient ones.
Gloryne Vincy
商務出差 一室房公寓
入住於2024年08月
4.2
很好
評價於:2024年09月18日
I recently stayed here for business 訂房網站, and I can’t say enough good things! The location is absolutely great for business. The staff were incredibly friendly and went above and beyond to make our stay enjoyable. The rooms were clean and comfortable. I’ll definitely be coming back!
M11252****
商務出差
兩臥室雙鑰匙公寓
入住於2025年08月
訪客用戶
獨自出遊
一室房公寓
入住於2025年05月
Sssssss17
其他
一室房公寓
入住於2025年07月
carriehym
家庭出遊
一室房公寓
入住於2025年07月
SEANIEBEE
獨自出遊
一室房公寓
入住於2023年05月
Cola_JC
好友出遊
一室房公寓
入住於2023年05月
訪客用戶
夫妻/情侶出遊
一室房公寓
入住於2023年06月
Bec143
夫妻/情侶出遊
一臥室公寓
入住於2025年06月
訪客用戶
商務出差
一室房公寓
入住於2025年06月
Gloryne Vincy
商務出差
一室房公寓
入住於2024年08月
M11252****
商務出差 兩臥室雙鑰匙公寓
入住於2025年08月
訪客用戶
獨自出遊 一室房公寓
入住於2025年05月
Sssssss17
其他 一室房公寓
入住於2025年07月
carriehym
家庭出遊 一室房公寓
入住於2025年07月
SEANIEBEE
獨自出遊 一室房公寓
入住於2023年05月
Cola_JC
好友出遊 一室房公寓
入住於2023年05月
訪客用戶
夫妻/情侶出遊 一室房公寓
入住於2023年06月
Bec143
夫妻/情侶出遊 一臥室公寓
入住於2025年06月
訪客用戶
商務出差 一室房公寓
入住於2025年06月
Gloryne Vincy
商務出差 一室房公寓
入住於2024年08月